Our White Papers
Building stakeholder engagement through improved communications
World Class Mental Health Commissioning: From vision to practice
May 2008
People with mental health needs present and receive services in a range of settings. These include specialist mental health providers, acute hospital trusts, primary care, the voluntary sector, and social care. A whole system approach looks within and beyond mental health service provision, encompassing the whole range of services and support a person with mental health needs might wish to draw upon, to enable them to live their life to the full. The Commissioning Friend for Mental Health Services outlines such a system.
Towards NHS 2.0May 08 2007
Web 2.0 embodies a new model of social organisation and communication in which the opportunity for co-creating knowledge in self-organised networks can become a model co-creating health. Just as Web 1.0 has transformed into Web so the NHS needs to transform from Health 1.0 to Health 2.0 order to meet the needs of healthcare in the 21st century.
World-class commissioning – gateway to a healthier nation
November 2007
What is world-class commissioning? What is needed to achieve it? And what are the benefits? These are some of the questions that this white paper aims to address. We offer up our own definition and discuss the wonderful possibilities that world-class commissioning can realise.
Effective commissioning: Transforming PCTs into champions of health and healthcare
June 2007
In this paper we explore the opportunities created by commissioning to champion a more responsive, patient-centred healthcare system. We discuss the importance of effective commissioning and the key challenges facing PCTs; and examine how PCTs can identify effective systems of commissioning and ultimately provide a better experience of care for patients.
How the use of data will affect NHS Primary Care Trust performance
April 2007
In this paper, we explore the significance of data-driven knowledge within the commissioning process. We illustrate how data collection and management will help commissioners make informed decisions that will ultimately improve the nation’s health and reduce the costs of delivering care.
When patients become consumers: the new challenge for the NHS
March 2007
In this paper we consider what will happen as people become real consumers of healthcare. We look at how choice is expressed in the US healthcare system and we explore some of the potential ways PCTs can bring informed patient choice – and consumer satisfaction – into their services.
